Le Plan FAQ
I just logged on to order and don’t see any menu items?
Our menu items will be available during our delivery window which is Tuesday at 10am-Thursday at 2pm. If you log on to order outside of this window, there will not be any menu items available. If you’re trying to order within the window and having trouble, please email us at hello@kateuncorked.com. Thank you!
Why do I have to choose at least 3 meals? What if I only need 1 or 2 that week?
Le Plan is not focused on dieting, calorie counting or weight loss, but rather a holistic approach to mindful eating. What does this mean? To Kate, it means finding a balance between what your body needs to feel nourished and what your body craves to feel satisfied. It means allowing ourselves to indulge without judgement, but knowing we need to fuel our body with plant heavy meals to give us energy and keep our guts happy. Kate believes that the first step to achieving this mindset is committing to at least 3 meals a week with a plant heavy, gut healthy profile.
Can you accommodate food allergies?
We are happy to take any food allergies into consideration. However, please know that these requests may be politely declined. All menus are free from dairy, gluten, soy and refined sugars and, if included, will be noted as such on the menu along with other common allergens (i.e. nuts) and common dislikes (i.e. cilantro).
What is your Delivery Zone?
We deliver to the following zip codes-
23173, 23220, 23221, 23224, 23226, 23229, 23230, 23238, 23060, 23219, 23222, 23223, 23225, 23227, 23228, 23233, 23235, 23059
*some zip codes may incur an additional delivery fee
Do you provide nutrition facts?
We choose not to include nutritional information on our meals for several reasons. One of our Core Values at Kate Uncorked is that food is powerful and healing. All of our meal plans are built around a holistic approach to nutrition, wellness and mindful eating. We believe that focusing on how our food makes you feel rather than the specific nutrition facts is an important step in receiving all of the benefits of our plant heavy, gut healthy service each week. We completely understand that everyone has personal goals and dietary restrictions, so we always note common allergens on our menus. Additionally, we've eliminated what we've concluded are the most common food categories that our Clients are trying to avoid: gluten, dairy, soy and refined sugars.
do the menus change every week?
Yes! Each week there will be a new menu with 4 meal options (1 per category). Here is a Sample Le Plan Menu.
What are your portion sizes like?
Our meals serve two adults generously. That said, we have plenty of Clients who order for one! These Clients have shared that they enjoy splitting the meals up between lunch and dinner, freezing one of the meals for a later time (we indicate when a meal freezes well on the menu), or sharing a meal with a friend.
How long do meals and add ons last?
For the optimal experience, if you’ve chosen a Seafood meal, we recommend enjoying it first, within 3-4 days. If you’ve selected a Greens & Grains Bowl, we suggest consuming it within 4 days to enjoy the maximum crispness of the greens, but the meal will keep safely for 5-6 days. We recommend all other meal options being enjoyed within 5-6 days. Meals that freeze well are indicated on our menus and ordering platform. We recommend enjoying these within 3 months.
If you haven’t immediately indulged in one of our Add On sweets or snacks, we recommend enjoying the Chia Pudding within 5-6 days, our Edible Cookie Dough and Muffins within 1 week and our Maple Quinoa Brittle within 2 weeks.
do you have a loyalty program?
Oui sure do! As a Client, our Loyalty Program perks are automatically applied to your account. For every $500 you spend with us, you will receive a $20 credit to use toward a future order!
Do you offer credits for referrals?
Yes! We offer $25 in credit for anyone you refer to us! Additionally, we offer new Clients $15 off their first order when they use the code.
To find your Referral Code -
Once you’ve placed your first order on our ordering platform, you will have your own personal referral code to give out. To access this code, login to your account and select the menu button in the top left corner of the page. Select ‘Earn account credit’ to find your unique code.
To use a Referral Code -
If you’ve received a referral code from a friend, you can enter this in the ‘Account Settings’ section to receive $15 off of your first order. The account settings page may be accessed by selecting the menu button in the top left corner of the page and navigating to your account. At the bottom of the next screen under account settings, there is a section to add the referral code.
Please note -
Clients can only use this code on their first order. Our system unfortunately cannot retroactively offer credits for Clients whom you’ve referred and have already ordered.
How do I switch plans in your ordering platform?
Please follow this brief video tutorial!
General FAQ
Do you do events or dinner parties?
We currently do not offer events or dinner parties.
Do you work out of a commercial kitchen?
Yes! All of our food is stored and prepared at Hatch Kitchen in Manchester.
Do you offer your services outside of Richmond?
At the moment, no.